About the Role
The Administration and Reconciliation Officer supports the finance and operations functions by ensuring all third-party logistics and supply chain charges are accurate and validated prior to payment. This role is responsible for invoice checking, cost reconciliation, discrepancies follow-up, and maintaining accurate records to support timely and correct Accounts Payable processing.
Key Responsibilities (Back Office)
- Reconcile 3PL invoices against agreed rates, charges and supporting documentation
- Validate costs including import charges, wharf cartage, container unpacking/storage, repacking operations, local deliveries, interstate freight, and related logistics charges
- Identify discrepancies and liaise with 3PL providers to resolve invoice queries
- Maintain accurate cost and reconciliation records for audit/compliance purposes
- Support stock and cost reconciliation activities as required
- Contribute to process improvements, reporting, and documentation updates
- Regular liaison with 3PL providers and internal finance team
- Limited customer service support only when required (back-up/peak periods)
In addition, you will contribute to continuous improvement by identifying process gaps and opportunities to improve internal systems and efficiency. Training will also be provided across the importation process and other areas of the broader Order to Cash function.
About You
To be successful in this role, you will have:
- Experience in Administration / Accounts within supply chain, logistics, transport or manufacturing
- Strong attention to detail, particularly around orders, costs and invoices
- Confidence liaising with 3PL providers and internal stakeholders
- Strong communication skills and customer-first mindset
- Ability to work in a fast-paced environment with a “first time right” approach
- Strong administration skills and systems confidence (ERP experience highly regarded)
- A proactive, improvement-focused attitude and willingness to support across the team
What’s on Offer
- Full-time opportunity with a stable, growing business
- Melbourne VIC
- Hands-on operations role with exposure across logistics, administration, invoicing and inventory
- Supportive team environment with cross-training and development
If you are a strong customer service and administration professional with logistics and order processing experience, we would love to hear from you.
Apply now via Seek, or reach out to Sarah Wilkinson at Morgan Consulting for a confidential discussion.
