Kickstart your career in business systems and analysis with an opportunity to develop your technical skills, solve real business challenges and make a meaningful impact.
We are partnering with an established, growing Australian organisation to recruit a motivated, technically curious Business Systems Officer.
This is an excellent opportunity for a recent graduate or early-career technology professional looking to build expertise in business systems, enterprise applications, and process improvement, with a clear pathway to becoming a Business Systems Analyst.
Working closely with the Business Intelligence and Systems Lead, you will gain hands-on experience supporting and improving critical business applications, including Microsoft Dynamics 365 Business Central, while building relationships across the organisation.
The Opportunity
In this varied and hands-on position, you will play an important role in ensuring business systems operate efficiently, users receive effective support and opportunities for improvement are identified and implemented.
Your key responsibilities will include:
- Administering and supporting core business applications.
- Investigating and resolving system, data and process issues, identifying root causes and recommending solutions.
- Supporting users with system-related enquiries, troubleshooting and training.
- Gathering business requirements, mapping processes and identifying opportunities to improve operational efficiency.
- Managing user access, permissions, system configurations and associated documentation.
- Supporting system enhancements through testing, change management and implementation.
- Developing and maintaining system documentation, process guides and training materials.
- Contributing to business improvement initiatives and progressively taking ownership of smaller projects.
We are looking for someone who is naturally curious, enjoys problem-solving and is passionate about understanding how technology can improve business performance.
To be successful, you will ideally bring:
- A qualification in Information Systems, Computer Science, Business or a related discipline, or equivalent practical experience.
- One to two years of experience in business systems, application support, systems administration or a related discipline. Graduates with relevant internship experience are encouraged to apply.
- Strong analytical and troubleshooting skills, with an ability to investigate issues and identify practical solutions.
- Excellent communication and interpersonal skills, with the ability to engage confidently with both technical and non-technical stakeholders.
- Strong attention to detail, organisational skills and a proactive approach to problem-solving.
- A genuine interest in developing a career in business systems, business analysis and continuous improvement.
- Exposure to enterprise resource planning systems.
- Basic SQL knowledge and intermediate to advanced Microsoft Excel skills.
- Experience with requirements gathering, process mapping or user acceptance testing.
- Familiarity with Microsoft 365, Power BI, Power Automate or SharePoint.
- An understanding of finance, operations or supply chain business processes.
- Clear career progression: Develop your skills and experience with a pathway towards a Business Systems Analyst position.
- Hands-on technology exposure: Work with Microsoft Dynamics 365 Business Central and other enterprise business applications.
- Broad business exposure: Gain valuable experience working across multiple operational functions and stakeholders.
- Professional development: Learn directly from experienced systems professionals while progressively taking ownership of improvement initiatives.
- Meaningful contribution: Join an environment where your ideas, initiative and problem-solving skills are valued.
If you are an enthusiastic and motivated technology professional looking to build a long-term career in business systems and analysis, we would welcome your application.
Apply now or contact Morgan Consulting for a confidential discussion about this opportunity.
