Full-Time | 6-Month Contract | Not-for-Profit | Potential to Go Permanent | Gisborne VIC
Morgan Consulting is partnering with a well-respected Not-for-Profit organisation known for delivering genuine, high-quality care and support to elders within the community. This is an opportunity to join a passionate and supportive team that truly values collaboration, compassion and client-centred care.
Working full-time in an office-based role in Gisborne, you will be part of a dedicated team delivering Home Care Packages and other community-based programs that make a real difference in people’s lives.
About the Role
As a Care Partner / Case Manager, you will provide high-quality case management and customer service to clients and their representatives. You will complete assessments, develop care plans and budgets, and support clients to understand and manage their package spend. You will also ensure services are delivered within guidelines, upholding client rights while promoting independence and wellbeing.
Key Responsibilities
- Conduct respectful client intake and assessments over the phone
- Develop care plans, budgets and reviews tailored to individual needs
- Provide clear information to clients around funding and available choices
- Maintain accurate case notes and communicate effectively with internal and external stakeholders
- Promote and refer clients to appropriate services
- Contribute to continuous quality improvement and best-practice care models
About You
To be successful in this role, you will have:
- Experience working with Home Care Packages or Aged Care, essential
- Knowledge of Support at Home reforms
- Understanding of CHSP, VHC and Support at Home guidelines and funding
- Experience using the LOOKOUT system highly regarded
- A minimum Certificate III in Allied Health, Community Health or Nursing
- Current First Aid Certificate and Driver’s Licence
- Strong communication and case-noting skills, with a genuine client-first approach
Why Join
You will be part of a values-driven, supportive team that genuinely cares about the people they support and each other. With leaders who trust you, back you and encourage professional growth, this is a chance to build a meaningful career with purpose.
This role will commence on a 6-month full-time contract, with strong potential to transition into a permanent position.
If you are passionate about aged and community care and want to work with a team that truly makes an impact, please apply today or reach out for a confidential discussion.
Sarah Wilkinson
Morgan Consulting
swilkinson@morganconsulting.com.au
