We’re currently seeking a compassionate and dedicated professional to join a respected not-for-profit organisation in a temporary capacity (1–2 months), supporting clients to remain independent and well-supported in their own homes.

This full-time, office-based role is located in Blackburn VIC and runs Monday to Friday, 9:00 AM – 5:00 PM.

Key Responsibilities:

• Coordinate the delivery of services to Home Care Package clients in line with their needs and goals.
• Support the intake and onboarding of new Home Care Package clients
• Gather and process client information and documentation accurately
• Provide clear, friendly communication to clients regarding services, entitlements, and next steps
• Maintain accurate case notes and documentation in accordance with funding and compliance requirements.
• Communicate effectively with internal teams, service providers, and external stakeholders.
• Practice within applicable aged care legislation while respecting clients’ rights and dignity.
• Implement best practice models of care planning, assessment, and ongoing support.

• Experience working with Home Care Packages (HCP) or within the Aged Care sector.
• Strong case management, care coordination, and documentation skills.
• Confident communicator with a client-first approach.
• Ability to work collaboratively within a team and independently when required.
• Passion for supporting older Australians to maintain their independence at home.